One app to save time, reduce paper work and strengthen relationships between doctors and the clinic

Simplifying doctors' daily tasks & reinforcing the link with the clinic

Our Client, a leading group of private clinics in Switzerland, wishes to offer its doctors state-of-the-art technical facilities and first-class range technologies. Working independently, doctors are a strategic population whose relationship with the clinic should be particularly nurtured.

To support this objective, our Client wanted to develop a mobile application bringing additional benefits to its doctors by :

• Reducing administrative workload
• Simplifying daily tasks and decreasing painful connections with multiple digital systems
• Reinforcing the link with the clinic & among colleagues

Three set of functionalities : patients, fees, colleagues

Open Web Technology was commissioned to implement a tailor-made native mobile application centralizing directly in the “doctor pocket” key information & services doctors will need for their journey in the clinic.

In a nutshell, the App supports doctors to :

• Prepare and follow-up patient visits with the access to their consultation agenda, to the list of their hospitalized patients or to the patient dedicated file.
• Consult fees history, follow-up the payment status, control the amounts and contact the invoicing department if needed.
• Search & contact colleagues through a directory or their position on a map.

An iterative approach to fit to users' needs

We implemented the current first version of the App following our proven methodology.

• Firstly, the blueprint phase to identify and prioritize users' needs, before specifying the solution from a functional and technical perspective.
• Secondly, the development phase using agile methodologies.

The App is currently being rolled-out in the clinic network with good feedback and iteratively improved based on them.

IterativeJourney

• Analysis of doctors' needs
• Definition of the functionalities, design and architecture of the mobile App
• Development of a native iOS App
• Launch of the App roll-out
• Iterative improvement based on users' feedback